Cookie Policy

This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain security, and deliver personalised services. By accessing and using our platform, you acknowledge and agree to the use of cookies as described in this policy. We are committed to transparency regarding data collection practices and compliance with Indian data protection regulations.

1. Understanding Cookies and Similar Technologies

Cookies are small text files stored on your device that help us recognise you during subsequent visits. Beyond traditional cookies, we also use similar technologies such as web beacons, pixels, local storage, and session identifiers. These technologies serve multiple purposes including authentication, preference management, security enhancement, and analytics. When you access our gaming platform, your browser automatically stores these files unless you modify your privacy settings. We utilise both first-party cookies (set directly by our platform) and third-party cookies (set by external service providers). Understanding these technologies helps you make informed decisions about your privacy preferences.

2. Types of Cookies We Use

Our platform employs various cookie categories, each serving distinct functions in your gaming experience and platform operations. The following table categorises the cookies we use, their purposes, and typical durations:

Cookie TypePurposeDurationProvider
Essential/Necessary CookiesLogin authentication, session management, security verification, fraud prevention, and platform functionalitySession to 12 monthsFirst-party
Functional CookiesRemembering your preferences, language settings, game history, deposit methods, and customised user interface options6 to 24 monthsFirst-party
Analytical CookiesTracking user behaviour, measuring platform performance, identifying technical issues, and optimising user experience12 to 24 monthsThird-party (Google Analytics, similar services)
Marketing CookiesDelivering targeted advertisements, measuring campaign effectiveness, retargeting, and analysing conversion rates6 to 12 monthsThird-party (advertising networks)
Performance CookiesMonitoring platform stability, load times, error rates, and overall system performance metrics12 monthsFirst-party and third-party

3. Specific Purposes of Cookie Implementation

Cookies enable core functionalities that make your gaming experience seamless and secure. Essential cookies maintain your login session, ensuring you remain authenticated while navigating our platform. They prevent unauthorised access by verifying your identity and protecting against fraudulent activities. Functional cookies store your gaming preferences, preferred payment methods, and language selections, eliminating the need to reconfigure settings on every visit. Analytical cookies help us understand how players interact with different games, which features are most popular, and where technical improvements are needed. This data directly influences platform enhancements that benefit all users. Marketing cookies track your interaction with promotional content, helping us deliver relevant offers that match your gaming interests and preferences.

4. Third-Party Cookies and External Services

We partner with reputable third-party service providers including payment processors, analytics platforms, advertising networks, and security vendors. These partners may set their own cookies on your device to perform their contracted services. Third-party analytics providers help us understand platform usage patterns without collecting personally identifiable information in isolation. Advertising partners use cookies to display gaming promotions tailored to your interests across different websites and platforms. Payment processors use cookies to facilitate secure transactions while maintaining payment data integrity. We do not control these third-party cookies, but we ensure all partners comply with applicable Indian data protection laws and international privacy standards. You can review the privacy policies of our major partners to understand their specific cookie practices.

5. User Consent and Cookie Consent Management

Upon your first visit to our platform, you will see a cookie consent banner requesting your permission to use non-essential cookies. This transparent approach ensures you have complete control over which cookies are permitted on your device. Essential cookies are deployed automatically as they are necessary for platform security and functionality. You can accept all cookies, reject non-essential cookies, or visit our preferences centre to manage individual cookie categories. Your consent preferences are stored and respected across future sessions. If you withdraw consent at any time, we will cease setting new non-essential cookies, though previously stored cookies may remain until their natural expiration. Revoking consent does not affect cookies already set before your withdrawal decision.

6. Cookie Management and Control Options

You retain full control over cookies on your device through multiple methods. Our platform provides a dedicated cookie preferences centre where you can toggle specific cookie categories without affecting essential functions. Browser-level controls allow you to delete all cookies, block new cookies, or allow only first-party cookies. Most modern browsers offer granular cookie management settings accessible through privacy or security sections. You can also configure your browser to notify you before accepting cookies, giving you decision-making power over individual tracking requests.

Here are steps to manage cookies in popular browsers:

  1. Google Chrome: Navigate to Settings → Privacy and Security → Cookies and other site data. Choose to clear cookies, allow third-party cookies, or view site-specific settings.
  2. Mozilla Firefox: Open Preferences → Privacy & Security → Cookies and Site Data. Select your preferred cookie retention policy and view exceptions.
  3. Apple Safari: Access Preferences → Privacy → Cookies and website data. Configure settings to accept cookies from visited sites only or disable cookies entirely.
  4. Microsoft Edge: Go to Settings → Privacy, search, and services → Clear browsing data. Manage cookie settings for specific sites under Privacy controls.
  5. Opera Browser: Open Settings → Advanced → Privacy & Security → Cookies. Choose your preferred cookie handling method and exceptions.

7. Legal Basis Under Indian Data Protection Framework

Our cookie practices comply with the Information Technology Act, 2000, and applicable guidelines issued by relevant Indian regulatory bodies. We process cookie data based on legitimate business interests in platform security, fraud prevention, and service improvement. For marketing cookies, we ensure explicit user consent before deployment. We maintain transparency regarding cookie purposes and provide accessible mechanisms for users to withdraw consent. Our practices align with international privacy standards while respecting Indian jurisdiction requirements for gaming and online platforms.

8. Retention and Deletion of Cookie Data

Essential cookies typically persist for the duration of your gaming session, automatically expiring when you log out. Functional cookies remain for extended periods, typically between six and twenty-four months, enabling us to maintain your preferences across multiple visits. Analytical cookies are usually retained for twelve to twenty-four months to provide meaningful usage trend analysis. Marketing cookies persist for shorter durations, typically between six and twelve months. You can manually delete any cookies stored on your device at any time through browser settings. When you delete cookies, your browser removes the stored data, and service providers cannot access previously collected cookie information. Requesting account deletion will not automatically remove cookies, but you can manage them independently through browser controls.

9. Do Not Track Signals and Browser Settings

Some browsers include Do Not Track (DNT) functionality that signals websites to refrain from tracking user behaviour. While our platform recognises DNT signals, their implementation varies across different websites and browsers. We recommend using browser-level privacy controls or our cookie preferences centre for more reliable tracking management. You can configure your browser to send DNT signals alongside your requests, though we cannot guarantee all service providers will honour these signals. Combining DNT settings with our platform’s cookie management tools provides comprehensive control over your privacy preferences. Users with specific tracking concerns should actively manage cookie settings rather than relying solely on DNT signals.

10. Security Implications and Cookie Protection

Cookies play a crucial role in our platform’s security infrastructure, protecting your account from unauthorised access and fraudulent activities. Authentication cookies verify your identity without requiring password entry on every action. Session cookies prevent session hijacking by maintaining encrypted connection states. Fraud detection cookies help identify suspicious betting patterns or unusual account activity. We implement industry-standard security measures to protect cookie data from interception or unauthorised access. All authentication-related cookies are transmitted over secure HTTPS connections, preventing middle-man attacks. We do not store sensitive payment information within cookies; authentication cookies only maintain session references to securely stored backend data. Regular security audits ensure our cookie handling practices remain resistant to emerging security threats.

11. Updates to This Cookie Policy and User Rights

We reserve the right to update this Cookie Policy to reflect changes in technology, legal requirements, or platform operations. Significant changes will be communicated through platform notifications or updated consent requests. Users retain the right to access information about cookies stored on their devices, understand their purposes, and manage or delete them independently. You have the right to request information about specific cookies, withdraw consent for non-essential cookies, or disable cookies through browser settings. If you have concerns about our cookie practices or wish to exercise privacy rights, you can contact our support team. This policy was last updated on January 18, 2026, and will be reviewed regularly to maintain compliance with evolving Indian data protection standards and international privacy best practices.